Everyone is concerned about money, especially when it comes to dental treatments. Your patients are already paying for the benefits, and if they don’t use it they will lose it. In addition, the most conservative treatment is to treat decay early and every year. So if a patient has work to be done, it is in their best interest to have a little done each year to stay on top of their oral health and take complete advantage of their benefits.
This provides dental practices the perfect opportunity to reach out to patients who have outstanding treatment. Best practice is for dental practices to run their outstanding treatment reports this time of the year and contact the patients to schedule their procedures before their benefits expire.
Another proactive way to finish the year strong is to review your patient’s remaining benefits for the year, as well as outstanding treatment prior to all dental hygiene appointments. Many times the patient doesn’t realize the benefits they still have available to them before their policy renews in January, and having this information can help treatment acceptance.
The best value for the patient is to utilize all of their insurance benefits every year. As a dental professional you are obligated to inform your patients of the treatment needed to become or stay healthy. These last few months of the year provide the perfect opportunity for a win-win for your patients and your practice.