This type of service can check the eligibility of patients, and sometimes provide a full breakdown of benefits, with click of a button. While not every insurance company participates, most of the big ones do. This will save your team a lot of time on the phone with insurance companies, and typically for just a low, flat monthly fee.
When evaluating eligibility services, an important differentiating factor to look for is ease-of-use. The benefit of this type of service is efficiency, so make sure you have the ability to check an entire days’ worth of patients with the click of a button. If you have to click on every patient each day it is not as efficient.
My recommendation is that you have the eligibility system check patients a week in advance of their appointment. This provides the dental team time to contact patients if needed before their appointment.
I strongly believe that the best thing that practices can do is put these type of automated systems in place. This allows the team to focus on more important tasks and most important, their patients.
Virtual Dental Office is now providing an eligibility service for a low monthly fee of $29.95. To learn more about it contact Jennifer Schultz at firstname.lastname@example.org or 563-582-4762.