Virtual Assistant Position
At Virtual Dental Office you OWN your client work. There are no “ordinary” people here.
We are currently hiring candidates for our Indianapolis team.
The primary duties of our Virtual Assistants consist of prioritizing your own schedule, completing client work as assigned and following client guidelines. This is a full-time 30-40 hours/week position. All our team members may work from home & will require in-office hours in 2017 as determined by management. To be on our team, you must be self-motivated, highly organized and savvy with technology.
Who are we? We are a new, rapidly growing company. Virtual Dental Office was started in 2013 by Jennifer Schultz because she saw firsthand how dental offices were struggling with completing needed administrative tasks while serving patients in their office. Jennifer has 20 years of experience in the dental industry. We work as virtual assistants for dental offices & are a great solution for maternity leave, sick leave, in between team members, or additional support for the administrative team.
OUR CORE VALUES:
REQUIRED SKILLS:
Are you ready to take the next step at joining our team?
OUR APPLICATION PROCESS:
Please prepare a 2 minute video to tell us about yourself and how your skills and experience will benefit our clients? Next, upload your 2 minute video on YouTube (use the instructions below to keep your video private).
Go to YouTube; Select Upload; Select Private from the Drop down menu; Select Files to Upload, Select Share option; enter the following email address for sharing danaextradent@gmail.com ; title the email with your first name, last name VDO Applicant; enter 2 minute video in the description box; Select done.
Finally, email your video URL and answers to the following questions to danaholthaus@extradent.com.
We are currently hiring candidates for our Indianapolis team.
The primary duties of our Virtual Assistants consist of prioritizing your own schedule, completing client work as assigned and following client guidelines. This is a full-time 30-40 hours/week position. All our team members may work from home & will require in-office hours in 2017 as determined by management. To be on our team, you must be self-motivated, highly organized and savvy with technology.
Who are we? We are a new, rapidly growing company. Virtual Dental Office was started in 2013 by Jennifer Schultz because she saw firsthand how dental offices were struggling with completing needed administrative tasks while serving patients in their office. Jennifer has 20 years of experience in the dental industry. We work as virtual assistants for dental offices & are a great solution for maternity leave, sick leave, in between team members, or additional support for the administrative team.
OUR CORE VALUES:
- Commitment to Client Service - Making sure our client is happy...always.
- Unwavering Quality Work - Ensuring the success of our clients by providing the best results possible.
- Honesty & Integrity - This is just a given.
- Personal Responsibility - Employees have to be told what to do; our team members are proactive and take on the responsibility to do the job better.
- Helping behind the scenes – assisting others in completing tasks and working diligently to achieve results for our clients.
- Performing a range of simple to very detailed office work - entering contact information, insurance company details and benefits, calling insurance companies, following up on unpaid claims and entering the results into the office software.
- Helping us build our brand and services – we believe in continual process improvement and expanding our service mix through the input of our team members.
- Not knowing exactly what every day will hold – tasks can change day-to-day with new clients or changes to the services existing clients are using.
- Acting like a business owner – taking initiative and ownership, making decisions, thinking ahead and being proactive about your schedule and the tasks that need to be completed and by when.
- Working with technology: Word documents, Excel spreadsheets, dental office software and cloud based file sharing.
REQUIRED SKILLS:
- Computer and technology experience. We are looking for individuals that are very comfortable using computers, have experience with Excel and can learn new software with ease.
- Very high attention to detail – please don't apply if this isn't a great asset you bring to the game – it's going to be the most important talent you'll bring with you to do all the things we want done.
- Sense of urgency – things can't happen tomorrow (tomorrow never comes). We need someone who will get hives if things aren't getting done today.
- Wide range of administrative and practical business skills.
- Excellent communication skills on the phone and in writing.
- Very high competency in word processing and excel spreadsheets.
- Ability to logically problem solve with limited supervision.
- Strong attention to detail (did we mention this already?)
- Comfortable with change and working in unknown situations.
- Honesty and discretion in handling and communicating sensitive client information.
- Ability to manage multiple projects at once.
- A positive attitude and willingness to do whatever it takes to get the job done.
- Previous dental office experience is not required but helpful.
- Strong work ethic.
Are you ready to take the next step at joining our team?
OUR APPLICATION PROCESS:
Please prepare a 2 minute video to tell us about yourself and how your skills and experience will benefit our clients? Next, upload your 2 minute video on YouTube (use the instructions below to keep your video private).
Go to YouTube; Select Upload; Select Private from the Drop down menu; Select Files to Upload, Select Share option; enter the following email address for sharing danaextradent@gmail.com ; title the email with your first name, last name VDO Applicant; enter 2 minute video in the description box; Select done.
Finally, email your video URL and answers to the following questions to danaholthaus@extradent.com.
- What do you find most appealing about this position?
- What are the three biggest strengths you could bring to this position?
- How can we support you – what do you need from us to be successful?
- Describe your current home office. If you do not currently have a home office describe what it would take to set up a fully functioning home office.
- Describe how you interact with technology on a daily basis.
- You are working on a project involving a new technology / software you have not used before. Explain how you will get started.
- How do you feel about the interview process so far?
